Process Engineering Solutions

The process unit is oriented to provide support in implementing methodologies to the development of SW (Agile) and Technology Service Management (ITIL, Information Technology Infrastructure Library). In addition provide advice and consulting on quality certifications such as ISO 9001-2008.

The unit staff has wide experience in projects of various sizes both in public and private environments.

What we provide

Advice on definition and improvement of software development processes:

The dynamics of business and the need to respond to their needs with products made in the short term, increasingly the applications development complex, frequent change in requirements and other factors make clear the need a methodology that enable it to carry out these tasks in an orderly and efficient. The Agile respond to these and other common problems in software development making it an excellent choice for use as the basis in defining the Software Development Process in your organization.

Consulting and advice on process improvement and quality certifications

ITIL is the framework most widely used worldwide for IT Service Management organizations.

Implement the processes necessary to support and provision of IT services aligned to best practices adapted to your organization.

Be closer to achieving ISO 20000 certification by implementing ITIL in your organization.

Complete requirements and regulations as audits, SOX (Sarbanes-Oxley, etc.).

Adapt your processes to best practices for better service to their customers.

ISO 9001-2008

ISO9001:2008 is the standard for quality management more widely used and accepted worldwide. Certifying your organization under this model can obtain a series of benefits ranging from new market opportunities to improve and optimize the core processes of your company.